::: Returns Policy :::

The present right of return only applies to products that are returned in their original, complete working condition (packaging, accessories, user guide etc.). Any product that has been damaged, or is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded.

For reimbursements:

If the product is returned within 7 days of its delivery (the post mark being proof thereof), the User will be reimbursed by bank card.

If tests need to be carried out on the product, in the framework of the right of retraction, 2DAY Associates Ltd will do its best to reimburse the User as quickly as possible. This time period will depend on the nature of the technical tests performed by the After-Sales Service of your product's manufacturer, for a maximum period of 3 weeks.

Cancellations:

You can cancel your purchase at any time up to 7 working days following the day you receive the goods. In this case please emaill us on info@2dayassociates.com (Monday - Friday, between 9 am - 12pm) with your order number (example CCL065214521) and the serial number of the product to be returned.

Returns:

Please note that shipping fees are the client's responsibility, except if the product does not conform to the description of said product (the client is responsible for any damage done during the shipping of the returned goods).

For the period covered under warranty, the client must return the product to the manufacturer's After-Sales Service.

In all circumstances and if you are unsure of what to do, please email us on info@2dayassociates.com for further help and advice.